How Our Custom Design Service Works

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Step 1 – Contact Us

Reach out to our team to start your custom journey. You can call, email, or simply use the form below to share your idea.
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Step 2 – Share Your Vision

Fill in the custom design form with details such as stone type, carat size, metal, or any inspiration you have. Upload sketches or photos if you’d like.
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Step 3 – Design Consultation

Our designers will review your request and contact you for a personal consultation. We’ll discuss design options, budget, and timeline.
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Step 4 – 3D Design & Approval

We’ll create sketches or 3D renderings of your piece. You’ll have the chance to review and request adjustments until it’s perfect.
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Step 5 – Craftsmanship

Once approved, our master jewellers will handcraft your unique piece with precision and care.
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Step 6 – Delivery

Your custom jewellery will be beautifully packaged and delivered, ready to be treasured for a lifetime.

We Source What Reflects You

No two clients are the same and neither are their stones. From natural diamonds to lab-created gems and colored stones, our experts curate selections that match your style, budget, and values. With transparent guidance on cut, performance, and beauty, we help you find the piece that feels unmistakably yours.

Best Value

Right Stone, Right Price

We compare multiple options side-by-side to maximize sparkle for your budget never upselling, always transparent.

Personal Fit

Style & Personality

Classic, modern, or vintage shape, size, and setting are curated to your taste and daily wear so it feels made for you.

Made to Requirements

Special Requests

From exact millimetre sizes to low-profile settings, lab-grown or natural, ethical sourcing, or matching pairs we handle the details.

What we consider when hand-selecting

Budget range We match carat, cut quality, and value targets.
Shape & proportions Round, oval, cushion, emerald and more—balanced for light.
Sparkle preference Fire vs. brilliance, facet style, and bow-tie checks (fancy shapes).
Metal & skin tone Colour pairing (D–J) that flatters in white, yellow, or rose gold.
Lifestyle & comfort Low-profile settings, secure prongs, everyday durability.
Ethics & origin Natural or lab-grown, traceability where available.

Transparent pricing: we show comparable stones across vendors so you understand exactly what you’re paying for.

No-pressure selection: your shortlist includes images, videos, and GIA reports—choose only when it feels right.

Next Step: Custom Design Jewellery

From a sketch on paper to a finished heirloom, our custom process blends craftsmanship, 3D design, and meticulous finishing. Explore our step-by-step workflow, see the workshop behind the scenes, and browse a gallery of finished creations.

The Crafting Journey

From raw gold and loose stones to a finished heirloom — here’s how our artisans bring your idea to life.

Design & CAD Modelling

We translate sketches and references into a precise 3D model, balancing proportions, comfort, and structural strength.

Multiple angles & profile refinements
Prong, basket, and thickness verification
Tailored to stone measurements & finger size

Tip: share photos you love — we’ll blend your favorite details into one design.

Wax / Resin Prototype

A physical mock-up confirms scale and ergonomics. We refine details before committing to metal.

Check height, width, and comfort fit
Approve micro-details (milgrain, pavé layout)
Adjust for engravings or hidden halos

Optional but recommended for intricate designs.

Precision Casting

Molten gold is poured into a custom mould to form the core of your piece. We de-sprue, clean, and prep for setting.

18K / 14K alloy options
Porosity and integrity checks
Pre-polish for crisp edges

Ethically sourced metals available upon request.

Stone Selection & Setting

Diamonds or gemstones are set under microscope precision for security, symmetry, and maximum brilliance.

Prong, bezel, pavé, channel, or tension styles
Seat cutting and claw shaping for light return
Secure tightening and alignment checks

GIA-certified stones available; matching side stones carefully curated.

Polishing & Finishing

Multiple polishing stages bring a mirror finish; edges are softened for everyday comfort and longevity.

Progressive compounds & wheel grades
Texture options: high polish, satin, sandblast
Rhodium for white gold if desired

Every surface—inside and out—is refined by hand.

Final Quality Control

We inspect prongs, symmetry, sizing, and finish under magnification. Only then is your piece prepared for presentation.

Prong tension and snag test
Stone security & alignment review
Ultrasonic/steam clean and final wipe-down

Complimentary cleaning & check-ups after purchase.

Inside the Workshop

Our goldsmiths and setters bring decades of experience to each custom piece. From wax carving to precise casting and microscopic stone setting, every step is done with intention and care.

Traditional craftsmanship with modern CAD precision
Ethically sourced diamonds and 18K/14K gold options
Tight quality control at every stage

From Sketch to Heirloom

We translate your story into design details — profiles, prongs, pavé, milgrain, and hidden halos. You’ll see realistic renders before we craft the final piece, so the outcome matches your vision.

Tip: Bring photos of pieces you love. We’ll combine the best elements into something uniquely yours.