Shipping & Delivery
FREE (on orders $100+)
| Destination | Service Type | Flat Rate |
| Canada | Standard (5-10 business days) | FREE (on orders $200+) |
| Standard (5-10 business days) | Calculated at checkout | |
| Express (2-3 business days) | Calculated at checkout | |
| USA | Standard (5-15 business days) | Calculated at checkout |
| Express (2-5 business days) | ||
| International** | Standard (5-15 business days) | Calculated at checkout |
| Express (3-7 business days) | Calculated at checkout |
1. Shipping Destinations
We currently ship to worldwide from Canada.
2. Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays). Please allow extra time during peak seasons or promotional periods.
3. Shipping Methods & Delivery Estimates
Shipping times vary by destination and shipping method. Estimated delivery times are as follows:
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Standard International Shipping: 5-10 business days
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Express International Shipping: 2-5 business days
Please note that these are estimated times and delays may occur due to customs processing or other unforeseen circumstances.
4. Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected. Additional shipping charges may apply for oversized or heavy items.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees. We recommend checking with your local customs office for more information.
6. Restricted Items
Some items may be restricted or prohibited from shipping to certain countries. If your order contains a restricted item, we will contact you to discuss alternative options.
7. Tracking Information
Once your order is shipped, you will receive a tracking number via email. Please note that tracking updates may be delayed depending on the carrier and destination.
8. Lost, Delayed, or Damaged Shipments
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We are not responsible for delays caused by customs, postal services, or other external factors beyond our control.
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If your order is lost in transit, please contact us at info@christinejewellers.com for assistance.
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If your package arrives damaged, please notify us within 2 days with photos of the damage for resolution.
9. Contact Us
For any shipping inquiries, please email us at info@christinejewellers.com or visit our Contact Us page.
By placing an international order, you agree to these shipping terms and conditions. We appreciate your support and look forward to serving you!