How Our Custom Design Service Works


  1. I

    Step 1 – Contact Us

    Reach out to our team to start your custom journey. You can call, email, or simply use the form below to share your idea.

  2. II

    Step 2 – Share Your Vision

    Fill in the custom design form with details such as stone type, carat size, metal, or any inspiration you have. Upload sketches or photos if you’d like.

  3. III

    Step 3 – Design Consultation

    Our designers will review your request and contact you for a personal consultation. We’ll discuss design options, budget, and timeline.

  4. IV

    Step 4 – 3D Design & Approval

    We’ll create sketches or 3D renderings of your piece. You’ll have the chance to review and request adjustments until it’s perfect.

  5. V

    Step 5 – Craftsmanship

    Once approved, our master jewellers will handcraft your unique piece with precision and care.

  6. VI

    Step 6 – Delivery

    Your custom jewellery will be beautifully packaged and delivered, ready to be treasured for a lifetime.

Custom Design Jewellery

From a sketch on paper to a finished heirloom, our custom process blends craftsmanship, 3D design, and meticulous finishing. Explore our step-by-step workflow, see the workshop behind the scenes, and browse a gallery of finished creations.

The Crafting Journey

From raw gold and loose stones to a finished heirloom — here’s how our artisans bring your idea to life.

Design & CAD Modelling

We translate sketches and references into a precise 3D model, balancing proportions, comfort, and structural strength.

  • Multiple angles & profile refinements
  • Prong, basket, and thickness verification
  • Tailored to stone measurements & finger size

Tip: share photos you love — we’ll blend your favorite details into one design.

Wax / Resin Prototype

A physical mock-up confirms scale and ergonomics. We refine details before committing to metal.

  • Check height, width, and comfort fit
  • Approve micro-details (milgrain, pavé layout)
  • Adjust for engravings or hidden halos

Optional but recommended for intricate designs.

Precision Casting

Molten gold is poured into a custom mould to form the core of your piece. We de-sprue, clean, and prep for setting.

  • 24K / 18K / 14K alloy options
  • Porosity and integrity checks
  • Pre-polish for crisp edges

Ethically sourced metals available upon request.

Gold casting process in workshop
Microscope stone setting

Stone Selection & Setting

Diamonds or gemstones are set under microscope precision for security, symmetry, and maximum brilliance.

  • Prong, bezel, pavé, channel, or tension styles
  • Seat cutting and claw shaping for light return
  • Secure tightening and alignment checks

GIA-certified stones available; matching side stones carefully curated.

Polishing & Finishing

Multiple polishing stages bring a mirror finish; edges are softened for everyday comfort and longevity.

  • Progressive compounds & wheel grades
  • Texture options: high polish, satin, sandblast
  • Rhodium for white gold if desired

Every surface—inside and out—is refined by hand.

Goldsmith polishing a ring to mirror shine
Final inspection and quality control

Final Quality Control

We inspect prongs, symmetry, sizing, and finish under magnification. Only then is your piece prepared for presentation.

  • Prong tension and snag test
  • Stone security & alignment review
  • Ultrasonic/steam clean and final wipe-down

Complimentary cleaning & check-ups after purchase.

Inside the Workshop

Our goldsmiths and setters bring decades of experience to each custom piece. From wax carving to precise casting and microscopic stone setting, every step is done with intention and care.

  • Traditional craftsmanship with modern CAD precision
  • Ethically sourced diamonds and 24K/18K/14K gold options
  • Tight quality control at every stage
Artisan at the bench
Casting and polishing process

From Sketch to Heirloom

We translate your story into design details — profiles, prongs, pavé, milgrain, and hidden halos. You’ll see realistic renders before we craft the final piece, so the outcome matches your vision.

Tip: Bring photos of pieces you love. We’ll combine the best elements into something uniquely yours.

Before — heirloom piece
Before: Heirloom with worn prongs & cloudy stone
After — redesigned and reset
After: Redesigned setting, fresh polish, upgraded center stone

Please do get in touch!

We'd love to hear from you.
Please use the form to send us your message or ideas.
Or simply pop in for a cup of fresh tea and a cookie.

Please come to Chat With Us!

Christine Jewellers Ltd
4161 Hazelbridge Way, Unit 1280
Aberdeen Centre
Richmond, BC V6X 4J7
Canada

Local Store: 604-285-6380
Toll-free: +1.888.822.0373

Opening Hours:
Sunday to Thursday: 11:00am – 6:30pm
Friday & Saturday: 11:00am – 7:00pm